Fit3d Body Scan Pre-Test Instructions
Please read (and complete) ALL pre test instructions carefully or your scan will not be safe, accurate and reliable.
COVID-19 Health and Safety
If you have had COVID-19 in the past 30 days or if you have any COVID-19, Flu, or Cold-like symptoms do NOT attend your appointment. Please email our director if you have any questions about this firstname.lastname@example.org
Follow Up Scan
If you have scanned before, please check your Fit3d username and password BEFORE coming in. You can do this here. If you do not know this, you will NOT be able to scan. It is NOT the same as your booking account.
Is this your 1st Fit3d Body Scan? – you MUST read below
Your test will take place at your gym (or workplace) or if you have booked for our Featherston Street HQ it will take place on level 1, 128 Featherston Street, Wellington (attached to Results Room Gym).
Your scan will take 5 minutes however the processing of your results + results discussion can take up to 20 minutes. To ensure we run on time, please arrive at least 5 minutes prior to your test.
Fit3D Body Scan
Prior to your 1st Fit3D Body Scan it is ESSENTIAL that you create a FIT3D account. AFTER reading ALL of the instructions below, please create a Fit3D account here. This is NOT the same as your booking account. If you turn up with no Fit3d account, your appointment may be cancelled and you will be required to re-book for another time.
To know what to expect we highly recommend you watch the video at the top of this page.
You will get the most accurate/best result if you keep your pre-testing and testing regime the same each time you are scanned. For example,
- Wear minimal, TIGHT clothing (e.g. Men = TIGHT undies or speedos, women = TIGHT/small undies or G-string and fitting bra is strongly recommended). Scanning in anything loose is a waste of time!
- Do not perform vigorous exercise in the 2 hours prior to your test. You can exercise after if you like
- Those with long hair MUST tie their hair in a bun
- Do not have a large meal or drink large amounts within 2 hours of your test
- The Fit3d Scanner will take over 1200 photos of you. For accuracy, it is essential you stand still during your body scan. If you do not stand still, a posture report will NOT be generated.
- If your testing technician is of the opposite sex, you will be left in the room to scan by yourself. When you arrive for your appointment, anyone can request to scan in the testing room by themselves.
Username and Password
Please write down or save your Fit3d username and password. When re-scanning, you will NOT be able to scan if you don't know your Fit3d username and password.
If your gym/workplace has chosen to use our online booking system, please note, this username is NOT the same as the Fit3d system (Yes, these are 2 different things). You will need to remember this when you re-scan too.
We offer no refunds for any reason. If you cancel in the 48 hours prior to your test, you will be charged the full test fee. No refunds are given for not showing up for any reason.
Holistic Package Upgrade
If you are interested in upgrading your test package to include diabetes, cholesterol, blood pressure, a heart and fitness age etc please email email@example.com. This will take 30 minutes longer than the basic Fit3d Body Scan.
Please note, this upgrade is currently only available in Wellington.
On some occasions, you will pay your gym/workplace for your scan and we will invoice them OR you will pay online at the time of booking.
Everyone else will be required to pay for their test on the day of their test. EFTPOS is preferable. 3% extra will be charged for credit cards. We do not have paywave.
In some circumstances your workplace or gym may have arranged a discount for you. For reference, all standard test package pricing can be found here www.healthandfitnesstesting.nz/booking-page/.
If you are unsure on how you are paying for your test or at what price, please email our director firstname.lastname@example.org or talk to your administrator/health coach.
The majority of your Fit3D results, including a private online 3D image of yourself, will usually be available within 5-15 minutes of your test (very dependent on internet speed). Your posture report will be sent to you separately within 72 hours of your body scan. For various reasons, 1/100 scans fail. To ensure your scan is successful you are recommended to check your email prior to leaving the scanning facility. You will also be able to view results 24/7 by logging in at www.fit3d.com.
If you would like a free post-test phone call to discuss your results please email our director AFTER your test email@example.com
If you are under 18 years of age you MUST have signed consent prior to having any tests at Health and Fitness Testing NZ
It is normal to feel anxious before your test. Fit3d Scans are performed every 30 seconds in over 60 countries world-wide. If this is your first test, keep in mind, it’s just a baseline :)
Challenge Testing and Prizes
If you are doing a gym/work challenge (e.g. 8 week challenge), the challenge organiser/trainer will be given access to your results. Generally, the purpose of this is to find a challenge winner and assist you in decision-making on future nutrition/exercise plans.
If you have purchased a 2-pack of scans (e.g. before/after), your 2nd scan will expire 3 days after your challenge is due to end. If we are unable to offer you your 2nd scan for reasons outside of our control (e.g. a pandemic, illness, natural disaster) a new re-scan date will be scheduled. Your 2nd scan/re-scan will expire 3 days after this re-scan date. You will not receive a refund if you cannot make the new proposed date(s).
Those who do not stand in a relaxed position during their scan, or those who have been manipulating their body pre-scan/during the scan will NOT be eligible for prizes and may be banned from scanning in the future. Our Health and Fitness Testing NZ director's decision will be final. There will be no appeal and no refund given.
If photos are part of the decision-making process for prizes, you may be disqualified if you are tensing your muscles or pushing out your stomach during the photos. Being in a relaxed position is the key.
Thank you for taking the time to read through these instructions. We look forward to assisting you with your health and fitness goals.